- Privacy and Freedom of Information
The Northern Territory
Information Act (the Act) allows for access to
government and personal information and the correction of personal
information. NT Build has developed an Information
Access Policy that sets out the way in which access to information
held by the us will be provided for.
Further information about your rights and entitlements can
be gained by reading the information below.
NT Build undertakes to protect the personal information it
holds by collecting only what information is necessary for the performance
of its functions, to hold the information for only the period of time
required by business, legislative or historical reasons, and to protect
such information from unauthorised disclosure or access.
NT Build has developed a Privacy
Policy that demonstrates it's commitment to the
protection of the privacy of individuals and to the management of personal
information in compliance with the ten Privacy Principles as set out in
the Schedule to the Act. These Privacy Principles govern how all Northern
Territory Government agencies and statutory corporations will collect,
the kinds of personal information collected, held and used by NT
If you feel you have a complaint in relation to an
interference with your privacy, you may direct the complaint to the
Registrar in NT Build and ask to have the complaint
resolved. If you are not satisfied with the response by this organisation,
you may lodge a complaint in writing to the Information Commissioner under
Section 104 of the Act.
If you disagree with the decision made in relation to an application to
access government information or to access/correct personal information
you have the right to request that we review the decision.
You must lodge an application for review within 30 days of
receiving the decision in relation to the original application. The review
process will be conducted within NT Build and will not involve the officer
who made the original decision. The time frame for us to provide a
decision in relation to a review is 30 days.
If you are not satisfied with the outcome of a review, you are able to
make an appeal to the Information Commissioner. (You would need to do this
within 90 days of receiving the decision in relation to the outcome of the
The Northern Territory Government has established a privacy regime based on 10 Information
Privacy Principles which provide the framework for the collection and
handling of personal information by all agencies and statutory
authorities. The Information Privacy
Principles are scheduled to the Northern Territory Information Act
(The Act). Further standards for the management of information are set out
in the Northern Territory Government Records and Archives Management
NT Build is committed to collecting, using, storing and managing
personal information in a manner that complies with the Information
Privacy Principles. NT Build is also committed to identifying the
type of personal information it collects and receives; why it is held, how
it is collected, used and disclosed, and the way(s) in which an individual
can gain access to that personal information. NT Build will take
reasonable steps to correct personal information if appropriate.
The commitment by NT Build to the protection of privacy can be
summarised under the following four major areas:
NT Build will only collect personal information necessary for, or directly
related to, its activities and functions and only by fair and lawful
means. NT Build will at all times endeavour to only obtain
personal information about an individual directly from the individual.
When collecting personal information NT Build will ensure that a
person is aware of:
- The purpose for
which information is being collected;
- To whom the
information could be disclosed;
- NT Build's
correct name and address/contact details;
- The fact that the
individual is able to have access to the information;
- Any law
authorising the collection, and
- The consequences
(if any) for the individual if all or part of the information is not
is collected by us in order to:
- Effectively manage
workers service credits for long service leave benefits;
- Assess and
process employer and worker registrations;
interpreter services to clients;
- Conduct research
for the purposes of providing data and developing policy for the
registrations and determine eligibility for long service leave
benefits under the Scheme;
- Assess, process
and effectively manage levy payments;
information about up and coming events and keep clients information of
industry issues that will impact on the operation of the scheme;
- Administer the
employment, development and management of NT Build personnel and
NT Build will
take all reasonable steps to ensure that the personal information it
collects, uses or discloses is accurate, complete and up to date.
NT Build may collect sensitive information if the collection is
necessary for research or statistical purposes or limited to any other purpose as stated
in The Act.
2. Storage and Security
NT Build will hold possession of personal information and will ensure that
there are safeguards in place to protect against misuse, loss,
unauthorised access, modification or disclosure. NT Build will also
take reasonable steps to de-identify personal information as it is no
3. Use and Disclosure
In general, NT Build will use personal information only for the
purpose for which it was collected and reasonable steps will be taken to
acquire consent for disclosure to third parties. However, NT Build
may use or disclose personal information for any other purpose if it is
required by law or believed necessary to prevent a threat to an
individual's or the publics' health and safety.
NT Build will ensure that any information sent outside the Northern
Territory is sent only to recipients who will protect privacy under
standards similar to the Northern Territory Information Privacy
4. Access and Correction
NT Build will undertake to provide access to any personal
information requested under the Act and will endeavour to meet requests to
correct any information that is inaccurate, incomplete or out of date.
Rights of access and correction are limited to existing rights under the
Information Act (NT).
NT Build supports open and accountable governance by fostering an
environment in which information is available to stakeholders and
interested members of the community in accordance with the Northern
Territory Information Act 2002 (the Act). NT Build strives to
make information of interest available to any interested party, where such
information does not interfere with the essential public interest,
individual privacy or the effective operation of NT Build.
The Northern Territory Information Act
Northern Territory Government Records and Archives Management Standards
1. Methods of Access
1.1 Information regarding NT Build's operations is available by the
a. NT Build
b. NT Build Annual Report – available from NT
or an NT Library,
c. In writing under the freedom of information (FOI) process.
Applications may be lodged using the application
forms available from the NT Build's website or by letter specifying the information required, the
applicant's name, preferred address for communication and certification
of the applicant's identity.
1.2 NT Build
will redirect applicants out of the FOI process if the requested
information is available through another established procedure.
Proof of identity
1.3 If information subject to an access request is published at regular
intervals NT Build will negotiate to provide the information in a
form with the closest date match to the date of request.
2.1 NT Build will endeavour to satisfy all requests for information in a
timely manner that complies with the timeframes expressed in the Act.
2.2 Processing timeframes for all applications lodged under the Act
commence at such time as the application is declared valid under s18 and,
if the application relates to government information, the application fee
has been paid.
2.3 Where a request to access information is made in relation to
information concerning, referencing or identifying a third party or
matters concerning Aboriginal Traditions or Sacred sites as mentioned in
s30 of the Act, NT Build may negotiate with the applicant for an
extension of the 30 days allowed by the Act to satisfy a request.
2.4 Where an extension of time cannot be negotiated NT Build will
seek to rectify the third party reference by copying and editing the
information concerned. Where editing does not rectify the third party
conflict, NT Build will refuse access unless a clear public interest
is served by release.
3. Transfer or Referral of Requests for Access to information
3.1 Requests for information held by NT Build that originates from,
or is more closely related to the functions of another government
organisation, will be
referred to that organisation. Any application fees will be transferred with
3.2 Where NT Build identifies that it holds information in relation
to a request for access to information, but is aware that another
organisation also holds related information, NT Build will process the
application in relation to the information it holds. NT Build will
also advise the applicant that more information may be available from the
other organisation. In such matters, NT Build will charge all relevant
fees in relation to the application as are due under the Act unless
a request to waive or reduce fees has been granted.
3.3 Where NT Build accepts a request and later realises it holds no
information in relation to the request, but is able to identify another
organisation that holds such information, NT Build will transfer the
application to that organisation within 15 days of receiving it (s29 or s37).
NT Build undertakes to transfer any fees collected in relation to
the application to the second agency along with the application.
3.4 Where NT Build contracts out the provision of a service, NT Build undertakes to process and decide all requests for access to
information related to that service. NT Build will include in a
service level agreement or contract with the service provider, guidelines
as to appropriate standards of record keeping and types of records to be
4.1 NT Build undertakes to keep an accurate account of fees and
charges incurred in relation to processing requests for information, or
supervising applicants viewing personal information (s8 or s21(2)(a)(ii)).
4.2 NT Build will charge for access to information where the
application is made and processed under Division 2 of the Act. Charges
will be in accordance with s156 of the Act and the schedules established
by the Information Act Regulations. Fees will be charged for processing,
copying, supervising access and hiring equipment on a cost recovery basis.
4.3 NT Build will require that, where fees in relation to a request
exceed more than $100, a deposit of 25% of the estimated cost be paid
prior to NT Build retrieving the information. NT Build will
also require that the balance of fees be paid or, in special
circumstances, a definite payment schedule agreed prior to the provision
4.4 NT Build will consider an application for a waiver or reduction
of fees in relation to any fees or charges incurred by an applicant where
the applicant applies for such consideration in accordance with s156 of
4.5 NT Build does not use fees for access to information to
discourage applicants from applying and will endeavour to indicate to
applicants where fees payable will be excessive.
4.6 Where an applicant defaults on an agreed payment schedule or refuses
payment for services provided, NT Build will proceed to recover the
costs as per its debt recovery procedures. This may include the transfer
of information about the applicant as is necessary to recover the debt.
5.1 The following
standards regarding proof of identity apply in relation to applications
for access to information lodged under the Act:
5.2 Any one of the following primary sources is an acceptable form of
5.3 If the above forms
of identification are not available, at least two other forms must
be presented. The following are acceptable secondary sources:
- Current NT
- Current document
of identity issued by the Passport Office
- Current Defence
Force or Police Service ID card.
5.4 If a person is
living on a remote community and does not have two secondary sources of
identification, an endorsement on the application form by the local member
of the NT Police Service, or the Local Government Clerk, or the most
Senior Health Officer, will be acceptable. The endorsement must state that
he or she has known the applicant for a (specified) period of time and can
verify that the applicant is the person named in the application form.
- NT proof of age
card from MVR
- Current overseas
passport with current entry permit
papers issued by the Department of Immigration and Multicultural and
- Current consular
photo identity card issued by the Department of Foreign Affairs
- Current student
photo identity card
- Current driver's
licence photo from another State or Territory
- A document listed
as a primary source of identity which has expired within the last two
- A taxation
assessment notice from the last year
- Current medicare
entitlement card issued by the Commonwealth Government
telephone, electricity/water account or rates account with evidence of
information about your rights and entitlements can be gained by viewing the
Act itself or by contacting the Information
Commissioner's Office (www.infocomm.nt.gov.au).