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Worker FAQs

What is Long Service Leave
Long service leave is paid leave usually available to workers for sustained service of a period of 10 years to a single employer.
What are the benefits for registered construction workers?
The benefits are that a registered construction worker can be credited with a maximum of 220 days of qualifying service each financial year. A total of 6.5 days long service leave credit is accrued for each 220 days. Once a worker has accrued 2200 service days (this is equal to 10 years’ service), they can apply for 65 days of long service leave, or with the agreement of their employer, take leave in separate periods of not less than 5 days. Workers need to accrue a further 32.5 days long service leave credit (this equals 1100 service days) before they can apply for further leave. Sections 21 and 22 of the Act contain special provisions for workers who die, retire or cease to perform construction work. To apply for a long service leave benefit, complete the claim form and return it to NT Build.
Do I have to do anything?
If you would like to receive the benefits then you need to be a registered worker with NT Build.  Registration is voluntary in the NT and your employer does not have to register you. The best way to make sure you are in the scheme is to apply for registration as a worker yourself.
Why haven't I heard of this before?
NT Build has been operating since 2005 and we are actively promoted through Unions, Master Builders Association, job expos and trade fairs.  NT Build is voluntary, so it’s best that you register yourself to benefit from the scheme.
Who is eligible to register with NT Build as a construction worker?
People employed in the private sector who physically carry out construction work.
Am I eligible to join?
To be eligible for registration under the Scheme a worker must:
  • be employed to physically carry out construction work in the Northern Territory;
  • work for the private sector, i.e. not for the government, including local government; and
  • not be working in an administrative, clerical, managerial or professional capacity.
Workers employed either full-time, part-time, as a casual or as a labour only contractor are eligible to register.
How do I register to join NT Build?
To register under the Scheme, a worker should print off and complete either the Worker or Contractor Registration Application Form and return it to NT Build. Once registered your employer will lodge an Employer Return with NT Build every 6 months. If you are a labour-only contractor, we will send you a Return Form for you to complete and lodge every 6 months. Employment data on this form will be used to update your work history, with "qualifying service days" credited towards your long service leave credit.
Can supervisors register with the scheme?
Generally, no, they cannot.  People employed in a professional or administrative occupation or people overseeing but not performing actual construction work are not eligible for registration. It is not the title of job that’s important instead it is the type of work done and where it is performed.  Contact NT Build for clarification on 1300 795 855.
What do I do to make a claim?
To make a claim you must first be registered with NT Build.  Then you can complete the Application For Benefit Form and submit it for processing.  If you’re claiming Queensland interstate service you must also include your most recent payslip.
How long does it take to process my claim?
NT Build makes every effort to process worker claims quickly.

Claim processing times can vary, however on average it may take between two to four weeks. (Note; this processing time is subject to your application being completed in full, and if required, information requested from your employer or an interstate scheme being provided promptly. Processing times can vary during peak times of the year e.g.  Christmas).

Can you send me a statement?
Statements are no-longer posted out.  Statements can be obtained by logging into our online Worker Portal.  For portal access please call us on 1300 795 855.
How do I get my annual statement?
You will be able to access your annual statement from the Worker Portal.  Service details are updated by Employers at the end of each financial year.  In October each year, once all service details have been updated, your statement will be available for viewing or printing.
What is portable long service leave?
Portable long service leave is paid leave usually available to registered workers for sustained service of a period of 10 years to the construction industry. Portable long service leave enables workers to qualify for long service leave based on their service to the industry rather than service with the same employer. Workers can therefore work for any number of employers. The portability also extends across state borders under the National Reciprocal Agreement. Workers long service leave is paid from the fund.
How does portable long service leave work?
It works by employers reporting the number of days of service (work days) you’ve worked in a 6-month period.  The scheme is funded through a levy on large construction projects in the NT.  Your employer does not have to pay any money into the scheme.
How much service do I have?
You can find out how much service you have by also logging into the Worker Portal to access your service details. Statements are available through the Worker Portal too.  This statement will show the number of days of qualifying service in the previous year, the number of LSL credits for the year, any LSL taken during that year and the total LSL credits at year end.
Has my employer paid service contributions into the scheme?
No.  Employers do not contribute to the scheme, employers report registered worker service days only. Please refer to question above “How does long service work”.
Are there private sector workers in the construction industry who cannot register with NT Build?
Yes. Subcontractors who are supplying plant or materials under their contract. Professional, managerial, clerical and other ancillary staff are not eligible.
Does NT Build cover Federal, Territory and Local Government workers?
No.
How can I find out what LSL credits I have with NT Build?
At the end of each financial year NT Build must provide each registered worker with a statement identifying the number of days of qualifying service in the previous year, the number of LSL credits for the year, any LSL taken during that year and the total LSL credits at year end.
Are there any membership fees or charges for registered workers?
No.
What happens to my LSL credits if I deregister and leave the construction industry?
If registered workers choose to deregister because; (a) they have left the industry and have no qualifying service in the previous 4 years, or (b) they intend to work outside the construction industry, or (c) they are retiring from the workforce, and they have 32.5 days LSL credit then they are eligible for a payment of benefits. If a registered worker dies with a minimum of 1 day LSL credit then the beneficiaries are eligible for a payment of the benefit.
If I take long service leave how much do I get paid?
The amount of benefit is worked out by multiplying the amount of leave by the appropriate payment rate as Determined by the Board.
If I make a claim how much do I get paid?
The amount of benefit is worked out by multiplying the amount of leave by the appropriate payment rate as Determined by the Board. The Scheme is funded by a levy on construction projects in the NT. NT Build invests the funds to enable long service leave benefits to be paid from the pool to workers when they reach their entitlement.  The NT Build Board annually review and determines a weekly dollar amount.  This figure is used to calculate your NT Long Service Leave entitlement.   The amount of long service leave paid to a worker is therefore calculated at the time the worker lodges their claim with NT Build and this will include any interstate service.
How much tax will be taken out?
Tax will be deducted from the payment for Long Service Leave at the rate specified by the Australian Taxation Office. Ensure your tax file number is supplied; otherwise tax has to be deducted at a higher rate. Once your entitlement has been paid into your nominated bank account you will be forwarded details of the payment that was made.  At the end of the financial year a Taxation Payment Summary (Group Certificate) will also be forwarded to you, for Taxation purposes.
I am a worker in the building and construction industry and have recently moved to the Territory. Do I have to re-register with the portable long service leave scheme, NT Build?
Yes, you do have to register with NT Build. NT Build will have reciprocal arrangements with other states.
Is there anything that can make me lose my service credits?
Yes. In the NT, credits can be lost if you have not accrued service for a period of 4 years either in the NT or Interstate. You can also lose your accumulated service credits if you permanently leave the industry and have less than 1100 service days.
What is construction work?
Construction work in regards to NT Build includes commercial, domestic, industrial and civil construction work. Construction work covers workers performing repair, maintenance, extension and demolition work.
How many times can a worker change employers?
It does not matter how many times a worker changes employer, as long as the worker remains in relevant employment in the construction industry.
When will I be able to make a long service leave claim?
To be able to make a claim you will need to have accumulated 2200 service days with NT Build before you have an entitlement under the legislation (interstate service will count towards your 2200 service days). However, under certain circumstances, you may be able to make a pro-rata claim.  Pro-rata long service entitlements are provided in certain circumstances on completion of 1,540 days (that is 7 years of service). An entitlement is based on recorded service and not calendar years. When workers accrue 2,200 days service, a maximum of 220 working days per year, they have reached a long service entitlement. If you are unsure of your eligibility you can call us on 1300 795 855.
Does work in another state count in the NT?
Yes.  Each state or territory has similar schemes, and interstate service may be used to accrue an entitlement. This is because arrangements have been put in place with other States and Territories to recognise service and entitlements earned elsewhere. This means that even if a worker moves between employers and between States and Territories the service days recorded with each interstate scheme are added together to determine the total number of days. Any interstate service used to reach an entitlement in the NT will be paid in full as part of the entitlement payout.  The portion paid by the other state is calculated by them and they will tell us the amount to be paid. The worker will receive a lump sum payment (less tax) and a letter outlining which state paid and how much.
I have interstate service, how do I roll all my service into one place?
Your service does not “roll” into one scheme.  Every State and Territory in Australia continues to manage their portion of service credited with their scheme When you apply to take long service leave any interstate service you have will be added to your NT credited days to calculate your overall entitlement across the construction industry.  The interstate portion will be paid as part of the overall entitlement payout. The portion you receive from any other state or territory will be decided and calculated by them.
What happens if I have service from before NT Build started?
If you commenced employment with your current employer prior to 1 January 2005 and has since been continuously employed with the same employer, the employer may apply to have service prior to 1 January 2005 credited with NT Build.
What happens if I have service missing from my NT Build record?
Once you join NT Build the recognition of previous service days can only be backdated 12-months prior to you joining NT Build.  Going forward, if you notice periods of service with an employer is missing then you can download the Investigate Missing Service form, complete it, attach the supporting documentation and return it to NT Build to investigate further.
Are there private sector workers in the construction industry who cannot register with NT Build?
Yes. Subcontractors or sole traders who are supplying plant or materials under their contract. Professional, managerial, clerical and other ancillary staff who are not doing construction work on a construction site are not eligible.
What are the benefits for registered construction workers?
Registered workers receive 6.5 days of long service leave credit for each 220 days of qualifying service as advised by their employer. In any 12 month period a worker cannot record more than 220 days of qualifying service. Registered workers can apply for long service leave when they have a total of 65 days LSL credits. (ie. 13 weeks leave after 10 years’ service or part thereof).
Is there any limit to the number of service credits workers can earn?
The total number of service credits that workers may earn in any financial year is 220, irrespective of the number of employers they may have.
Are there any membership fees or charges for registered workers?
No.
What happens to my LSL credits if I de-register and leave the construction industry?
If registered workers choose to de-register because; (a) they have left the industry and have no qualifying service in the previous 4 years, or (b) they intend to work outside the construction industry, or (c) they are retiring from the workforce, and they have 32.5 days LSL credit then they are eligible for a payment of benefits. If a registered worker dies with a minimum of 1 day LSL credit then the beneficiaries are eligible for a payment of the benefit.
I am a worker in the building and construction industry and have recently moved to the Territory. Do I have to re-register with the portable long service leave scheme, NT Build?
Yes, you do have to register with NT Build. NT Build will have reciprocal arrangements with other states.
What information will NT Build keep regarding a worker’s personal details?
Under legislation, NT Build must keep a record of:  
  • name, date of birth and address
  • the worker's mobile phone number
  • the worker's email address
  • the number of days a worker has worked with each employer
  • the total ordinary wages paid to the worker
  • the date on which the worker became a registered worker in the Scheme
  • the worker’s long service leave entitlement.
Is long service leave similar to superannuation?
NT Build is not a superannuation scheme. It is a long service leave scheme that provides benefits to a worker based upon the time worked in the industry rather than an individual employer. For example, on reaching ten (10) years’ service they are eligible to take 13 weeks paid leave. Long service leave is treated as a form of a salary payment during the normal course of a workers employment.
What is the 4 Year Rule?
Workers can be absent from the construction industry for a period of up to 4 years without losing the service they have accrued.
How many days a year does a worker have to work?
220 days equals a full year’s service (6.5 weeks’ worth of paid leave consisting of 5 working days, including sick leave plus 4 weeks paid annual leave). A worker’s service is based on days worked, not calendar years. Paid annual leave and sick leave are counted.
Who keeps a record of the days worked?
NT Build maintain a centralised data base with records of days accrued. Workers are encouraged to access their online account by registering with NT Build.
What happens to long service leave contributions if a worker:
  • Moves interstate?
  • Leaves the industry without gaining an entitlement to long service?
  • Loses their service due to being absent from the industry for 4 years without contributions being paid?
Moves interstate – Long Service Schemes operate in all states and territories and the portability not only applies between employers within the Northern Territory but also between states. A worker who leaves the NT and continues working in the industry will continue to accrue service towards an entitlement

Leaves the industry – If a worker leaves the industry without gaining an entitlement, their service is removed from the record.  However, this does not happen often due to the generous pro rata provisions that apply.

Absent from the industry – The same applies (see ‘leaves the industry’) when a worker has not had service reported on their behalf for over 4 Years.

Self-employed – It is sometimes the case that a worker becomes “self-employed”. In these circumstances the worker is able to add to their employer service record by registering themselves with NT Build as a Contractor and reporting on their own service through a Contractor Returns Form. They are able to continue to accrue service towards a long service entitlement.